Shipping policy

Thank you for choosing IJSauces! We are committed to delivering your products in a timely and efficient manner. Please review our shipping policy below.

Processing Time:

  • All orders are processed within 1-2 business days after the order is placed.

  • Orders are not shipped or delivered on weekends or holidays.

  • If we experience a high volume of orders or other delays, your shipment may be delayed by a few days. We will notify you if there are any significant delays with your order.

Shipping Methods & Delivery Time:

  • We offer standard shipping for all orders.

  • Delivery time typically ranges between 5-7 business days depending on your location.

  • Shipping times may vary due to factors such as your location or weather conditions.

Shipping Rates:

  • Shipping costs are calculated at checkout based on the weight of your order and the delivery destination.

  • We currently only ship within United States.

Order Tracking:

  • Once your order has been shipped, you will receive an email with tracking information so you can monitor your package's journey.

  • Please note that it may take 24-48 hours for the tracking number to update in the system.

Address Accuracy:

  • Please ensure that the shipping address provided is accurate. We are not responsible for any delays or issues caused by incorrect or incomplete addresses.

  • If you notice an error in your shipping address, please contact us immediately at customerservice@ijsauces.com to make corrections before the order is shipped.

Lost or Stolen Packages:

  • IJSauces is not responsible for any lost or stolen packages. If your package is lost or stolen, please contact the shipping carrier directly to open an inquiry.

  • We recommend checking with neighbors or your local postal service if you cannot locate your package.

If you have any questions or need further assistance, please don't hesitate to reach out to us at customerservice@ijsauces.com.