How do customers describe the sauces?

  • Flavorful, unique, savory, intense, authentic, unbeatable, addicting, delicious, hot, tasty, spicy, rich, diverse, complex, and absolutely scrumptious

Does the product need to be refrigerated after opening?

  • Yes, all bottles need to be refrigerated after opening.

What type of peppers are used in I&J's sauces?

  • Red Savina Habanero peppers

What is the lifespan of the bottle?

  • The shelf life of our products is two years from the production date, which can be found on the bottle.

Do I&J's products come in a box?

  • Yes, it comes in a customized box.

How long does shipping typically take?

  • All orders are shipped out from Texas via DHL, UPS, USPS or FedEx. Your order will be fulfilled and shipped within 1-2 business days. Once your order is shipped, it normally takes 3-5 business days for your order to be delivered depending on your region. For international orders, please allow 7-21 business days for delivery.
  • Don’t hesitate to reach out to us via email if your order is delayed or if you have any other shipping-related concerns.
  • We’re here to help!

How can I track my order?

  • As soon as your order is shipped, tracking will be emailed to the email address you have provided. You can track your package from the link provided in the email.

What should I do if my order arrives damaged?

  • We sincerely apologize for any inconvenience caused by your order arriving damaged.
  • We understand how disappointing this can be and are here to assist you in resolving the issue promptly.
  • Please contact our customer service team with your order number and a photo of the damaged item by: Sending us an email at customerservice@ijsauces.com We will take care of you. 🙌

Is I&J's available in stores?

  • At this moment no we are exclusively online.

How many heat levels are available in I&J's sauces?

  • We currently offer 5 heat levels, though only one is available at the moment. We will be launching new sauces soon. To stay informed about upcoming product releases, we encourage you to sign up for our newsletter.

Can I purchase I&J's products for APO/FPO addresses?

  • Yes, this is available and we are proud to serve our military community around the world.

Is international shipping available?

  • While international shipping isn't available yet, we're actively working to offer this service soon. Stay tuned for updates!